Responsible Gaming

Gamble for entertainment

Online gambling can be enjoyable when it is kept within safe personal and financial limits. The outcome of casino games is based on chance, and there is no guaranteed strategy, system or method that can ensure a win. Previous results do not influence future results, and a losing session does not make a win more likely.

Only gamble with money you can afford to lose after essential costs have been paid. Gambling funds should never come from rent, mortgage payments, household bills, medical expenses, education costs or money set aside for dependants. Do not borrow money, use credit to chase losses or sell belongings to continue playing.

Practical ways to stay in control

• Decide how much time and money you will spend before you start.
• Set a personal budget for gambling and treat it as an entertainment expense.
• Keep gambling separate from everyday spending and important financial commitments.
• Take regular breaks and avoid playing when you are tired, upset, stressed or under the influence of alcohol or other substances.
• Do not increase your stakes to try to recover losses.
• Avoid gambling as a way to escape problems, relieve boredom or change your mood.
• Keep track of deposits, withdrawals, bets and the time you spend playing.
• Stop when you reach your chosen limit, regardless of whether you are winning or losing.

A win can sometimes create a desire to continue playing, while a loss can create pressure to play for longer. Both situations can affect decision-making. Staying within a pre-set plan is safer than changing your limits during a session.

Recognising when gambling may be a problem

Problem gambling can affect anyone, including people who have gambled responsibly in the past. It may develop gradually and can affect finances, relationships, work, study, sleep and emotional wellbeing. You do not need to wait for serious harm before taking a break or asking for help.

Possible warning signs

• Spending more time or money gambling than you originally planned.
• Feeling restless, irritable or uncomfortable when you try to stop.
• Repeatedly trying to cut back or stop without being able to do so.
• Chasing losses by gambling more or increasing bet sizes.
• Gambling with money intended for bills, food or other essential costs.
• Borrowing money, hiding transactions or being secretive about gambling.
• Thinking about gambling throughout the day or finding it difficult to focus on other activities.
• Missing work, study, family commitments or social activities because of gambling.
• Feeling guilt, anxiety, low mood or stress after gambling.
• Gambling to cope with loneliness, sadness, anger, pressure or other difficult feelings.
• Selling possessions or seeking additional credit to fund gambling.
• Experiencing conflict with family, friends or colleagues because of gambling.

If any of these signs feel familiar, stop gambling and consider speaking with someone you trust or a qualified support service. Asking for help is a practical step, not a failure. A counsellor or financial counsellor can help you understand what is happening and plan suitable next steps.

If gambling is causing immediate financial, emotional or personal danger, seek urgent assistance from an appropriate health, crisis or emergency service in your area. If you are worried about another person, approach the conversation calmly, focus on the effect gambling is having and encourage them to seek professional support.

Safer gambling tools and account choices

Starda Casino may provide account features designed to help players manage their gambling. The availability and operation of particular features can vary according to the account, service and applicable requirements. Review the options available in your account or contact the relevant support team through the official website if you need help understanding them.

Tools that may help

• Deposit limits that restrict the amount added to an account over a selected period.
• Wagering or spending limits that help control the amount used for play.
• Loss limits that help reduce the amount that can be lost within a chosen period.
• Session reminders that show how long you have been active.
• Reality checks or activity statements that help you review play.
• Time-out options that allow you to pause gambling for a defined period.
• Self-exclusion, which blocks access for a chosen period or until the applicable process is completed.
• Account closure where stopping access is the most suitable choice.

Choose limits before gambling and set them at an amount you can comfortably afford. A limit should not be treated as a target or an amount you are expected to spend. If you are regularly reaching a limit, changing it upwards or asking for it to be removed, consider taking a longer break or using self-exclusion.

A time-out or self-exclusion request is intended to create distance from gambling. Do not open another account, use another person's account or ask someone else to gamble on your behalf while a restriction is active. Keeping access blocked across relevant services may be important if you are finding it difficult to control your gambling.

If you have decided to stop gambling, remove saved payment details where possible, avoid gambling-related advertising and ask your bank or financial provider whether additional gambling controls are available. You may also wish to tell a trusted person so that you have practical and emotional support.

Support, age and personal responsibility

Starda Casino is intended for adults who are legally permitted to gamble in their location. People under the applicable legal age must not create an account, access gambling services or use another person's account. Parents and guardians should use suitable device, payment and account controls to reduce the risk of children accessing gambling content.

You are responsible for providing accurate account information and keeping your login details secure. Never allow another person to use your account, and do not use another person's account. If you think someone has accessed your account, stop using it and report the issue through the official support channel as soon as possible.

Getting help

Support is available from gambling counselling services, mental health professionals, financial counsellors, community health organisations and trusted medical providers in Australia. These services can offer confidential guidance about gambling urges, debt, relationships, stress and steps to reduce or stop gambling. You can also speak with a trusted family member, friend or colleague who can help you maintain your plan.

When seeking help, explain how often you gamble, how much time and money it involves, whether you chase losses and how gambling affects your life. This information can help a support professional recommend appropriate options. You can ask for help even if you are unsure whether your gambling qualifies as a problem.

Before using Starda Casino, make sure online gambling is lawful where you are located and that you understand the terms, account requirements and responsible gambling options that apply to you. Do not gamble if you are under the legal age, subject to a restriction or unable to stay within safe limits.

For questions about available responsible gambling features, account restrictions or self-exclusion, use the official support options made available through Starda Casino. If you no longer want to gamble, request a break or account closure and seek independent support to help maintain your decision.